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Business Spotlight

Coffee Works: Service with a Smile and a Big Heart

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11/01/2011 - By Gayle Irwin

Virginia "Snooks" Babcock serves coffee and other products not only with a smile but also with big heart for people.

"I like coffee, and I like to educate people about coffee," she said. "I want to please my customers."

Coffee Works began as a catered coffee business, serving espresso and other specialty coffees at special events such as weddings and business meetings. In February 2011, Snooks opened a retail store in the lobby of the Parkway Plaza Hotel, where she serves hot and cold coffees, lattes and cappuccinos as well as snacks, sodas, and teas. In addition, she offers ground and whole bean coffee that customers can take home as well as unique coffee cups, which she delightfully displays in her shop window.

Snooks' enjoyment of coffee and the memories of sitting around a kitchen table sharing coffee with friends took her on a journey in 2007 to Coffee Fest in Seattle, a coffee trade show.

"We had a great time. It (the idea of a coffee business) started brewing in our hearts and I kept studying and reading. I stumbled across information on a coffee school," she said.

Her husband encouraged her to go, and circumstances allowed him to travel with her. They attended BEST Coffee School in Oregon and they both "caught the bug," Snook said. In 2008, Coffee Works began and Snooks started serving clients.

The idea of a retail coffee shop has stirred in Snooks' heart for many years. Her mother started the Westerner News store downtown, and Snooks said she would sit in that store and envision a coffee shop as part of the business. Her dream may have taken several years to blossom, but Snooks has been given the opportunity to take her enjoyment of coffee and her heart for people and blend those passions into a catering and retail business.

"I've always had a passion for coffee and wanted a coffee shop," Snook said. "I believe God opened a door. This spot had been empty for about 10 months, and I approached Mr. (Pat) Sweeney – he was very kind and generous. I believe it was the right timing and the right place.

"It's a wonderful way to meet and get to know people," she added. "I'm a servant at heart and it's a way to serve people."

Coffee Works is open daily, except Sundays, starting at 7:00 am. For information on the catering aspect of the business, visit Snooks' website at www.HYPERLINK "http://www.caspercoffeeworks.com/" wwwHYPERLINK "http://www.caspercoffeeworks.com/" caspercoffeeworksHYPERLINK "http://www.caspercoffeeworks.com/" wwwHYPERLINK "http://www.caspercoffeeworks.com/" .HYPERLINK "http://www.caspercoffeeworks.com/" wwwHYPERLINK "http://www.caspercoffeeworks.com/" comHYPERLINK "http://www.caspercoffeeworks.com/" www or call her at 259-6729.

For an excellent cup of coffee served with a smile and a heart for people, visit her in the lobby of the Parkway Plaza. Snooks, her husband or her friend who helps her on occasion will ensure you enjoy the best cup of coffee you've ever had. After all, that's Snooks' goal.

"I want people to enjoy what we serve," she said. "I want them to say, 'Gosh, this is the best cup of coffee I've ever had!' I want my customers to be satisfied."

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